Privacy Policy
Sling Pilot Academy Hub
The Hub is run by Sling Flying Club, LLC dba Sling Pilot Academy ("Sling", "we", "us"), 3401 Airport Dr, Torrance, CA 90505. This policy explains what information the Hub handles about you, why, who else receives it, and what choices you have.
The Hub is for Sling students, enrolled students who have not started yet, instructors, staff and alumni. It is not open to the public and you cannot create an account unless Sling already has a record for you.
1. The short version
- The Hub shows you your own training information, which mostly comes from Flight Schedule Pro, Sling's scheduling and training-records system.
- You can add information yourself: documents you upload, forms you submit, messages you send, and your profile.
- Staff and instructors see what they need to do their jobs. Other students do not see your training records.
- We do not sell your information and we do not use it for advertising.
- You can ask for a copy of your information, ask us to correct it, or ask us to delete your Hub account.
2. Information the Hub handles
Information from Sling's other systems
When you link your account, the Hub reads information Sling already holds about you:
| Source | What |
|---|---|
| Flight Schedule Pro | Name, email, phone number, home location, roles and labels, whether you are an instructor; reservations and flights; course enrollments, lessons, training sessions, stage checks and checkride results; knowledge test results; flight hours and package hours; late arrivals, late cancellations and no-shows; grounding status; your assigned instructor |
| Sling's admissions system (HighLevel) | For people who have enrolled but not started: your program, location, class start month, enrollment status, and whether your deposit and financing are confirmed |
| King Schools | For enrolled students: your progress in the home-study course |
| Zoho Sign | Whether you have signed your enrollment agreements (not the agreements themselves) |
Information you give the Hub
- Account: your email address and password (the password is stored by our sign-in provider in a protected form; Sling staff cannot see it).
- Documents you upload: for example your FAA medical certificate, passport or birth certificate, driver's license, pilot certificates and knowledge test reports. These can include government identification numbers, your photo, your citizenship and limited health information shown on a medical certificate.
- Forms: time off requests, instructor change requests, checkride requests, hours reports, feedback and complaints, badge requests, quizzes and similar forms.
- Logbook checks: before a checkride, the ForeFlight logbook files uploaded for a logbook check (a CSV file and a PDF), by you or by Sling staff with your files. They contain your flights and aircraft, the names, certificate numbers and remarks of the instructors who signed your entries, and your endorsements.
- Flight risk assessments: your answers, the calculated risk score, and your signature.
- Safety reports you submit.
- Messages: what you write to Scheduling, a Chief Instructor, Student Success, or a mentor, and any files you attach.
- Profile and community: your photo, a short bio, mentor profile, alumni profile (such as your current employer and aircraft), and career pathway interest forms.
- Instructor information: flight time you enter for flying done outside Sling.
Information collected automatically
- Device and app information: device type, operating system, app version, language and time zone.
- Push notification token: an identifier Apple or Google gives us so we can send you notifications, if you allow them.
- Usage and security logs: sign-ins, the pages or actions requested, and the time. We keep your IP address only as part of the record that you accepted these terms. We use these to keep the Hub secure and to fix problems.
- Website storage: the website keeps you signed in and remembers settings (such as light or dark mode) in your browser. The Hub does not use advertising cookies or third-party trackers.
The Hub does not collect your precise location, your contacts, or your photo library. It opens the camera or file picker only when you choose to add a photo or document.
3. How we use your information
- To show you your schedule, progress, hours and records.
- To run flight training: scheduling, instructor assignment, training logs, stage checks, checkrides, ground school and safety review.
- To review and file the documents you upload, including adding them to your Flight Schedule Pro record.
- To measure training progress, including whether a student is on pace with their program, and to let staff and your instructor reach out when someone has stopped flying or is falling behind.
- To check your logbook before a checkride: the files are reviewed against the FAA's requirements for the rating, using the Chief Instructor's checklist, and compared with your Sling flights and lessons. The result is a report for Sling's staff, and for you and your instructor when you run the check yourself.
- To answer your requests and messages.
- To send you notifications, email and, for instructors and staff, text reminders (see section 6).
- To prepare a student for their start date (the pre-start checklist).
- To produce operational reports for Sling's managers.
- To keep the Hub secure, investigate misuse, and fix faults.
- To meet legal, regulatory and safety obligations that apply to a flight school.
We do not use your information to train artificial intelligence models, and the Hub does not make decisions about you by automated means alone. The pace status shown on your progress is a calculation from your dates and lessons; any action taken because of it is taken by a person.
The logbook check is written by an artificial intelligence model (Anthropic's Claude, run on Amazon Bedrock inside Sling's Amazon Web Services account). It is a review of your records, not a decision: your instructor decides whether you are ready for a checkride, and staff decide whether you get an extra check. Amazon does not use your logbook to train models, and the model's maker does not receive it.
4. Who can see your information inside Sling
| Who | What they can see |
|---|---|
| You | Everything in your own account |
| Your instructor and your backup instructor | Your training progress, pace, recent flying, flags, contact details, and messages you send them |
| Another instructor who has flown with you in the last 90 days | Your training progress report |
| A Lead Instructor | For the instructors on their team: training logs still to be finished, and those instructors' students' progress and contact details |
| School staff (Scheduling, Dispatch, Chief Instructors, Student Success, Flight Operations, front office, HR, executives) | What their role needs, which can include your training progress, pace, recent flying, flags and contact details: for example Scheduling sees scheduling requests; Chiefs see training records and safety items; staff who process documents see the documents you upload |
| Other students, instructors and alumni | Your name and home location where the Hub lets people pick a person (for example on a form), and what you choose to share in community areas: your name, photo and profile in Our Team, the mentor program or the alumni network |
| A Hub member who referred you | Your name and how far you've come (with admissions, enrolled, started training) and your orientation date. Never your payments or financing |
| System administrators | Whatever is needed to operate and support the Hub. They can view the Hub as a specific user, read-only, to investigate a problem; each use is logged |
Your logbook checks are seen by the Chief Instructors and Flight Operations; a check you run yourself is also seen by you, the instructor on your checkride request and your primary instructor.
Access is set by role and is logged when it changes.
5. Who we share information with outside Sling
We share information only with companies that help us run the Hub and Sling's training, and only what each one needs:
| Company | Why |
|---|---|
| Amazon Web Services | Hosts the Hub, its database and uploaded files; runs sign-in; delivers our email and text messages; runs the AI model that writes logbook checks (Amazon Bedrock) |
| Flight Schedule Pro | Sling's system of record for scheduling and training; the Hub reads from it |
| HighLevel | Sling's admissions system; the Hub reads enrollment status from it |
| Zoho | Agreements (Zoho Sign), and the forms and safety reports you send through the Hub (Zoho Forms and Zoho Survey), including any documents, photos and signatures attached to them |
| Apple and Google | Deliver push notifications and distribute the apps |
| Expo | Routes push notifications to Apple and Google |
| Supabase | Runs the checkride request system the Hub connects to (your checkride requests, their messages and your email address) |
| Microsoft and Mozilla | Deliver website notifications in the Edge and Firefox browsers, if you allow them |
Each of these companies may use the information only to provide its service to us, and must protect it as well as this policy does.
We also disclose information:
- to the FAA, the TSA, an examiner, or another authority when the law or flight-training rules require it;
- to a lender or funding provider when you have asked us to, or your financing agreement requires it;
- when required by a court order or other legal process, or to protect someone's safety;
- to a buyer or successor if Sling's business is sold or reorganized, under the same protections.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
6. Notifications, email and text messages
- Push notifications are optional. You can turn them off in your device settings or in the Hub's Settings.
- Email is used for account messages (such as password resets) and for training and operational messages. You cannot opt out of account and safety messages while you have an account.
- Text messages: Sling Pilot Academy sends text messages only to instructors and staff, as reminders about their work (for example training logs to finish). Reply STOP to stop them. Message and data rates may apply. We never sell mobile numbers or text-message consent, and we never share them with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent go only to Amazon Web Services, which delivers the texts. Buttons in the Hub labeled Call or Text open your own phone's apps; those calls and texts are between you and the other person and are not sent or recorded by the Hub.
7. How long we keep information
- Training records are kept as long as the law and Sling's records policy require, which can be years after you finish. Most of these records live in Flight Schedule Pro, not in the Hub.
- Documents you upload are kept in the Hub until they have been reviewed and filed, and are then stored indefinitely on Sling’s servers.
- Logbook files you upload for a logbook check are deleted 30 days after you upload them. The report written from them is kept with your training records.
- Messages, forms and safety reports are kept indefinitely.
- Security logs, including sign-ins, are kept for 90 days. Records of access changes are kept indefinitely.
- Pre-start checklist information for someone who withdraws before starting is kept with their admissions record.
- When you ask us to delete your Hub account, we delete or de-identify the information held only in the Hub within 14 days, except what we must keep by law, for safety, or as part of Sling's training and operations records. Copies may also remain in our backups. We keep backups long term, with no set date for deleting them; they are stored securely and used only to restore our systems.
Deleting your Hub account does not delete your records in Flight Schedule Pro or Sling's other systems; ask us if you want to discuss those.
8. Your choices and rights
You can:
- See and correct your profile in the Hub. To correct information that comes from Flight Schedule Pro, contact the front desk or use the Hub's change request form.
- Delete your Hub account with the account deletion request in the Hub, or by contacting us.
- Ask for a copy of the information the Hub holds about you.
- Turn off push notifications and, for instructors and staff, text reminders.
California residents. California law gives you the right to know what personal information we collect, use and disclose; to ask us to delete or correct it; to limit the use of sensitive personal information; and not to be treated unfairly for using these rights. We do not sell or share personal information as those terms are defined in California law. We use sensitive information (such as government ID documents and medical certificates) only to provide flight training and to meet legal requirements.
To use any of these rights, contact us (section 12). We will confirm who you are before acting, and answer within the time the law allows. You may use an authorized agent.
9. Security
We protect information with encryption in transit and at rest, role-based access, sign-in protection, and logging of access changes. Uploaded documents are stored privately and are opened only through time-limited links by people whose role allows it. No system is perfectly secure; if a breach affects your information, we will notify you as the law requires.
Keep your password private and tell us straight away if you think someone else has used your account.
10. Children
The Hub is for adults and for student pilots enrolled with Sling. It is not directed to persons under 18 and we do not knowingly collect information from them.
11. People outside the United States
The Hub is operated in the United States and information is stored there. If you use it from another country, your information is transferred to and processed in the United States.
12. Contact
Sling Flying Club, LLC dba Sling Pilot Academy
3401 Airport Dr, Torrance, CA 90505
Email: hub@slingpilotacademy.com
Phone: 424-484-7596
13. Changes to this policy
We may update this policy. The effective date at the top shows the latest version. If a change is significant, we will tell you in the Hub or by email before it takes effect.